Delivering your ice bath or chiller

After weeks in our workshop being made, assembled and tested when your ice bath is ready to go it is given one last inspection, wrapped and palleted ready for transport. Our baths end up in all kinds of places, from London terraces through to gardens in the most northern parts of Scotland and villas in Ibiza. 

Getting them into position

To ensure a smooth delivery via the Brass Monkey team we require easy access to your property. As our products weigh on average 220kg (equivalent to a piano or 3 washing machines) we need a flat and hard surface from where the van can park to the final destination of your Brass Monkey. The walk-ways must be wide enough for the product to fit through and we cannot go up/down more than 2 steps. If you feel your delivery may be more difficult, we can discuss specialist partners to assist in the delivery. Once in position all you need is a standard UK plug socket (adapted for international deliveries) and a hosepipe long enough to reach the bath. 

Collection

We welcome anyone and everyone to our workshop. If you have access to the right vehicle, lifting machinery and some helping hands we’d be more than happy you collect your new bath from us. 

Kerbside

Included in the price of every product is delivery to any UK address. We place the ice bath outside your house, palleted (if you like) and still in its protective cover so you can move it into position when you are ready. We leave you with all the information to get your Ice Bath or chiller ready for your first immersion.

UK Delivery & Installation

If you would like support getting your bath into position as well as getting it all setup and set to temperature we would be more than happy to do this. If the route to the final location is simple, by which we mean, flat surfaces all the way from the kerb to the final position, there are no obstacles (no more than 2 stairs) or narrow doorways. For these deliveries, we send 1-2 people and simple lifting equipment. The team will position the bath, remove the protective packaging and fill the bath with you. They will stay while the bath fills and walk you through how to use and maintain your bath.

Complex Deliveries

Should the route to the final place of your bath or chiller be complicated in anyway don't worry we've managed to get everyones bath in place so far. We partner with specialist lifting companies right the way through to crane hire to ensure we can deal with any eventuality. Just get in touch if you have any concerns at all.

European Orders

For all orders to the EU; shipping costs will be calculated at the time of purchase, alternatively please get in touch with one of our sales team who will be happy to work with you to find a cost-effective way to get your Brass Monkey Ice Bath to you. The shipping cost include us palleting & crating the bath or chiller to protect it during transit. It does not include local taxes and duties charged when the product arrives at customs. Our delivery partner DHL will be in touch as the product leaves our workshop. For all information regarding the shipping of our products please view our shipping policy.

Not in the UK or EU?

Please don't worry we've shipped Brass Monkey® Ice Baths & Chillers all around the world. If you get in touch with our sales teams we would be more than happy to work with you to find a cost effective way to get your Brass Monkey® bath to you. For all information regarding the shipping of our products please view our shipping policy.

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